Most local business websites have a homepage and a contact page. The pages in between — your service pages — are where the real work happens. They're the pages people land on from Google, the pages they read before picking up the phone or filling in a form.
And most of them are quietly terrible.
Not terrible in a flashy, broken way. Terrible in the forgettable way — three paragraphs of generic text, a stock photo of someone smiling at a wrench, and a single "Contact us" button buried at the bottom. Written once in 2019 and never touched again.
Here's how to fix them.
One page per service. No cramming.
If you're a plumber, don't have one page called "Services" listing everything from boiler repairs to bathroom fitting. Each service gets its own page.
Google ranks specific pages for specific searches. Someone searching "emergency boiler repair Clitheroe" is far more likely to find a page titled Boiler Repairs in Clitheroe than a generic services page that mentions boilers in paragraph four.
This isn't complicated SEO (search engine optimisation — the stuff that helps you show up on Google). It's just giving people what they searched for, on a page built for exactly that thing.
Start with the problem, not your credentials
Most service pages open with "We are a family-run business with 25 years of experience…"
Nobody cares yet. They haven't decided if they have the problem you solve.
Open with the problem. "Your boiler's making a banging noise and the pressure gauge keeps dropping." Now they're reading. Now they know you understand what they're dealing with. Now you can tell them how you fix it.
We learned this running a cleaning business for 11 years. The pages that worked best started with "Coffee stain on the carpet from this morning?" not "We provide professional carpet cleaning services." One sounds like a human being. The other sounds like every other website on page two of Google.
Put the phone number and the CTA where people actually see them
The most common mistake on service pages: a single "Contact Us" button at the very bottom, after six paragraphs of text. Most people never scroll that far.
Every service page should have:
- A phone number visible without scrolling — top of the page, ideally in a different colour so it jumps out
- A clear call-to-action after the problem description — "Call us now for same-day boiler repair"
- Another CTA after any pricing or process section
- And one at the bottom for the thorough readers who want all the detail first
Yes, that's three or four CTAs on one page. It's not pushy. People skim — you're just making sure they can act in the exact moment they decide, wherever that happens to be on the page.
A CTA, by the way, is just marketing shorthand for "call-to-action" — the bit of text or button that tells someone what to do next. "Call us," "Get a quote," "Book online" — that's a CTA.
Show prices. Or at least a range.
"Contact us for a quote" is the most overused phrase on UK trade websites. Everyone says it. Nobody likes reading it — it means "you'll have to ring us and talk to someone before you find out if you can afford this."
You don't need an exact price list. But a range helps. "Boiler repairs typically £80 to £250 depending on the fault." Or "Most carpet cleaning jobs fall between £60 and £120." Now the person reading knows whether to pick up the phone. You've just saved them — and yourself — a wasted enquiry from someone whose budget is £30.
If you really can't quote a range because every job is too different, say why. "Every roof is different — we quote after a site visit so you're not paying for someone else's guesswork." That's honest. That builds more trust than a hidden price list ever would.
Prove you've done this before
One real photo of a job you've completed is worth more than three paragraphs of sales copy. Before-and-after shots. A screenshot of a Google review. A quick line about a tricky job you sorted last month.
Don't use stock photos. Everyone knows they're stock photos. A slightly blurry real photo of your van outside a customer's house is better than a perfectly lit picture of a model pretending to fix a pipe. Real builds trust. Fake builds suspicion.
In short
Service pages aren't brochure pages. They're sales pages — the quiet, honest kind where you explain what you do, roughly what it costs, and exactly how to hire you.
Give each service its own page. Start with the problem. Make it easy to act. Show prices. Prove you've done it.
That's the formula. It's not flashy. But it works.
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